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End-to-End‌ ‌Retail‌ Solutions‌

One crm management software to manage on-demand orders

best crm software

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receive, prepare, and deliver

Integrated crm software

Contact us

Online (cloud) crm system

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Flexible solutions

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Online (cloud) crm software

Awfar Solutions

Awfar offers a wide range of subscription-based crm software modules to serve your business needs. Increase your sales, optimize your operations, and delight your customers. Awfar is the best crm platforms

Chat System

Cloud Call Center

ecommerce crm platforms

Operation Platform

crm management software

  • Chat System
  • Cloud Call Center
  • ecommerce crm platforms
  • crm management software
  • Operation Platform

Chat System

Convert your WhatsApp number into an advanced customer service center learn more

  • Unlimited number of agents
  • Messages auto-distribution
  • Speed-messages
  • Interactive chatbot
  • Customer tags and classifications
  • Broadcast messages
  • Agent performance and KPIs – Reports and analytics
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Cloud Call Center

Awfar Cloud Call Center is ready for set-up in no time, scalable as per business needs

  • IVR
  • Automatic Call Distribution (ACD)
  • Call Recording
  • Real-Time Analytics Dashboard
  • Advanced Reporting System
  • Agent performance KPIs
call

crm for ecommerce business

best crm for ecommerce business

Specialized crm for online store & Inventory Modules

  • Shopping cart
  • Push notifications
  • Offers & promo-codes
  • Order Status
  • Shipment GPS tracking
  • Customer profile
  • Ready to launch in no time
  • Customer support chat
  • Pickup module
  • Shipment details
  • Advanced online sales crm
  • Customized crm for online shopping
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Operation Management Platform

One dashboard for all operations Integrated with CRM & Inventory Modules

  • Branches auto-distribution system
  • Branch management system
  • Delivery management system
  • Inventory module
  • Salesforce team management
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customer relationship management software (CRM)

the best crm software 2026

Fully integrated omnichannel crm software

  • Ordering module
  • Inquiry module
  • Complain module
  • Advanced reporting and analytics
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23 (1)

Chat System

Convert your WhatsApp number into an advanced customer service center learn more

  • Unlimited number of agents
  • Messages auto-distribution
  • Speed-messages
  • Interactive chatbot
  • Customer tags and classifications
  • Broadcast messages
  • Agent performance and KPIs – Reports and analytics
call

Cloud Call Center

Awfar Cloud Call Center is ready for set-up in no time, scalable as per business needs

  • IVR
  • Automatic Call Distribution (ACD)
  • Call Recording
  • Real-Time Analytics Dashboard
  • Advanced Reporting System
  • Agent performance KPIs
231

crm for ecommerce business

best crm for ecommerce business

Specialized crm for online store & Inventory Modules

  • Shopping cart
  • Push notifications
  • Offers & promo-codes
  • Order Status
  • Shipment GPS tracking
  • Customer profile
  • Ready to launch in no time
  • Customer support chat
  • Pickup module
  • Shipment details
  • Advanced online sales crm
  • Customized crm for online shopping
roMockup8

Operation Management Platform

One dashboard for all operations Integrated with CRM & Inventory Modules

  • Branches auto-distribution system
  • Branch management system
  • Delivery management system
  • Inventory module
  • Salesforce team management
pf-s73-eve-st-14-mockup

Customer Relationship management (CRM)

the best crm software 2026

Fully integrated omnichannel crm software

  • Ordering module
  • Inquiry module
  • Complain module
  • Advanced reporting and analytics

The most important commercial fields

Awfar Solutions ( crm management software – ecommerce crm platforms…….) can help you in

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Pharmacies

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E-Shops

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Real Estate Companies

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Restaurants

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Analytics laboratories

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Retail Activities

Our Customers

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Contact Sales

Contact us for a detailed demo of our retail platform. Once you submit the form, one of our representatives will contact you within hours

Background

Awfar is a software company established in 2013 to revolutionize retail delivery operations through technology. A group of experienced industry veterans established Awfar to become a leading platform for retail operations management.

Branch addresses

7930, King Abdulaziz Road, Al Sahafa, 4497

2 C / 4, Sheikh Al-Shaarawy St., New Maadi, Cairo

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