End-to-End‌ ‌Retail‌ Solutions‌

One platform to manage on-demand orders:

receive, prepare, and deliver

Awfar Solutions


Flexible solutions


Online platform (Cloud)


Awfar Solutions

Awfar offers a wide range of subscription-based software modules to serve your business needs. Increase your sales, optimize your operations, and delight your customers.

Chat System

Cloud Call Center


Operation Platform


  • Chat System
  • Cloud Call Center
  • e-Commerce Platform
  • CRM
  • Operation Platform

Chat System

Convert your WhatsApp number into an advanced customer service center learn more

Unlimited number of agents
Messages auto-distribution
Interactive chatbot
Customer tags and classifications
Broadcast messages
Agent performance and KPIs – Reports and analytics

Cloud Call Center

Awfar Cloud Call Center is ready for set-up
in no time, scalable as per business needs

Automatic Call Distribution (ACD)
Call Recording
Real-Time Analytics Dashboard
Advanced Reporting System
Agent performance KPIs

e-Commerce Platform

Integrated with CRM & Inventory Modules

Shopping cart
Push notifications
Offers & promo-codes
Order Status
Shipment GPS tracking
Customer profile

Ready to launch in no time
Customer support chat
Pickup module
Shipment details

Operation Management Platform

One dashboard for all operations
Integrated with CRM & Inventory Modules

Branches auto-distribution system
Branch management system
Delivery management system
Inventory module
Salesforce team management

Customer Relationship management (CRM)

Fully integrated CRM

Ordering module
Inquiry module
Complain module
Advanced reporting and analytics

The most important
commercial fields

AWFAR can help you in



Retail Activities


Analytics laboratories

Real Estate Companies


Analytics laboratories

Real Estate Companies

Our Customers

Contact Sales

Contact us for a detailed demo of our retail platform.
Once you submit the form, one of our representatives will contact you within hours