End-to-End Retail Solutions
One platform to manage on-demand orders:
receive, prepare, and deliver
Flexible solutions
Secured
Online platform (Cloud)
Awfar Solutions
Awfar offers a wide range of subscription-based software modules to serve your business needs. Increase your sales, optimize your operations, and delight your customers.
Chat System
Cloud Call Center
e-Commerce
Platform
Operation Platform
CRM
- Chat System
- Cloud Call Center
- e-Commerce Platform
- CRM
- Operation Platform
Chat System
Convert your WhatsApp number into an advanced customer service center learn more
Unlimited number of agents
Messages auto-distribution
Speed-messages
Interactive chatbot
Customer tags and classifications
Broadcast messages
Agent performance and KPIs – Reports and analytics
Cloud Call Center
Awfar Cloud Call Center is ready for set-up
in no time, scalable as per business needs
Automatic Call Distribution (ACD)
Call Recording
Real-Time Analytics Dashboard
Advanced Reporting System
Agent performance KPIs
e-Commerce Platform
Integrated with CRM & Inventory Modules
Shopping cart
Push notifications
Offers & promo-codes
Order Status
Shipment GPS tracking
Customer profile
Ready to launch in no time
Customer support chat
Pickup module
Shipment details
Operation Management Platform
One dashboard for all operations
Integrated with CRM & Inventory Modules
Branch management system
Delivery management system
Inventory module
Salesforce team management
Customer Relationship management (CRM)
Fully integrated CRM
Inquiry module
Complain module
Advanced reporting and analytics
The most important
commercial fields
AWFAR can help you in
Restaurants
E-Shops
Retail Activities
Pharmacies
Analytics laboratories
Real Estate Companies
Pharmacies
Analytics laboratories
Real Estate Companies
Our Customers
Contact Sales
Contact us for a detailed demo of our retail platform.
Once you submit the form, one of our representatives will contact you within hours
