End-to-End‌ ‌Retail‌ ‌Solutions‌

One platform to manage on-demand orders:
receive, prepare, and deliver

End-to-End‌ ‌Retail‌ ‌Solutions‌

One platform to manage on-demand orders:
receive, prepare, and deliver

Flexible solutions

Secured

Online platform (Cloud)

Awfar Solutions

Awfar offers a wide range of subscription-based software modules to serve your business needs. Increase your sales, optimize your operations, and delight your customers.

Our WhatsApp System Customers

el-ezaby
elecrostar
hyper 1
alfa market
Panda market
mrsool
khalifa pharmacy
candy. shope
asphalt
bokdoc
lucky
dr assem el manfy
shapenwear
proleaderseg

Convert your WhatsApp number

into an advanced customer service center

✔️ Unlimited number of agents

✔️ Messages auto-distribution

✔️ Speed-messages

✔️ Interactive chatbot

✔️  Customer tags and classifications

✔️  Broadcast messages

✔️ Agent performance and KPIs – Reports and analytics

Awfar Platform

Integrated with CRM & inventory modules

One dashboard for all operations

✔️  Branch management system

✔️ CRM module

✔️  Inventory module

✔️  SalesForce team management

✔️  Advanced reporting and analytics

✔️  Ordering module

✔️  Accessible through PC, tablet or mobile devices

Our Awfar Platform Customers

el-ezaby
alfa market
Panda market
metro market
el-othaim market
lulu market
awlad ragab
fl-khedma
mrsool
makroona resturant
hyper 1
3elagi
idh
khalifa pharmacy

Our Cloud Call Center Customers

el-ezaby
dr assem el manfy
el nady
pink elephant

Cloud Call Center

Awfar Cloud Call Center is ready for set-up
in no time, scalable as per business needs.

✔️  Cloud-Based

✔️  IVR

✔️  Automatic Call Distribution (ACD)

✔️ Call Recording

✔️ Real-Time Analytics Dashboard

✔️  Advanced Reporting System

✔️  Agent performance KPIs

E-commerce Modules

✔️ Shopping cart      ✔️ Ready to launch in no time

✔️  Push notifications      ✔️ Customer support chat

✔️  Offers & promo-codes      ✔️ Pickup module

✔️ Order status      ✔️ Shipment details

✔️ Shipment GPS tracking

✔️ Customer profile

✔️ Integrated with CRM & inventory modules

Our Picker and Delivery Management System Customers

alfa market
makroona resturant
hyper 1
el-ezaby

The most important commercial fields AWFAR can help you in

Restaurants

E-Shops

Retail Activities

Real Estate Companies

Pharmacies

Analytics laboratories

Our Customers

Contact Sales

Contact us for a detailed demo on our retail platform.
Once you submit the form, one of our representatives will contact you within hours