End-to-End Retail Solutions
One platform to manage on-demand orders:
receive, prepare, and deliver
Flexible solutions
Secured
Online platform (Cloud)
Flexible solutions
Secured
Online platform (Cloud)
Awfar Solutions
Chat System
Cloud Call Center
e-Commerce
Platform
Operation Platform
CRM
Chat System
into an advanced customer service center
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Unlimited number of agents
Messages auto-distribution
Speed-messages
Interactive chatbot
Customer tags and classifications
Broadcast messages
Agent performance and KPIs – Reports and analytics
Unlimited number of agents
Messages auto-distribution
Speed-messages
Interactive chatbot
Customer tags and classifications
Broadcast messages
Agent performance and KPIs – Reports and analytics
Our Awfar Platform Customers
Cloud Call Center
Awfar Cloud Call Center is ready for set-up
in no time, scalable as per business needs.
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IVR
Automatic Call Distribution (ACD)
Call Recording
Real-Time Analytics Dashboard
Advanced Reporting System
Agent performance KPIs
IVR
Automatic Call Distribution (ACD)
Call Recording
Real-Time Analytics Dashboard
Advanced Reporting System
Agent performance KPIs
e-Commerce Platform
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Shopping cart
Push notifications
Offers & promo-codes
Order status
Shipment GPS tracking
Customer profile
Ready to launch in no time
Customer support chat
Pickup module
Shipment details
Shopping cart
Push notifications
Offers & promo-codes
Order status
Shipment GPS tracking
Customer profile
Ready to launch in no time
Customer support chat
Pickup module
Shipment details
Operation Management Platform
One dashboard for all operations
Integrated with CRM & Inventory Modules
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Branches auto-distribution system
Branch management system
Delivery management system
Inventory module
Salesforce team management
Branches auto-distribution system
Branch management system
Delivery management system
Inventory module
Salesforce team management
Customer Relationship management (CRM)
Fully integrated CRM
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Ordering module
Inquiry module
Complain module
Advanced reporting and analytics
Ordering module
Inquiry module
Complain module
Advanced reporting and analytics
The most important commercial fields AWFAR can help you in
Restaurants
E-Shops
Pharmacies
Retail Activities
Analytics laboratories
Real Estate Companies
Contact Sales
Contact us for a detailed demo on our retail platform.
Once you submit the form, one of our representatives will contact you within hours
