End-to-End‌ ‌Retail‌ ‌Solutions‌

One platform to manage on-demand orders:

receive, prepare, and deliver

Flexible solutions

Secured

Online platform (Cloud)

Flexible solutions

Secured

Online platform (Cloud)

Awfar Solutions

Awfar offers a wide range of subscription-based software modules to serve your business needs. Increase your sales, optimize your operations, and delight your customers.

Chat System

Cloud Call Center

e-Commerce
Platform

Operation Platform

CRM

Chat System

Convert your WhatsApp number
into an advanced customer service center
More Details

Unlimited number of agents

Messages auto-distribution

Speed-messages

Interactive chatbot

Customer tags and classifications

Broadcast messages

Agent performance and KPIs – Reports and analytics

Unlimited number of agents

Messages auto-distribution

Speed-messages

Interactive chatbot

Customer tags and classifications

Broadcast messages

Agent performance and KPIs – Reports and analytics

Our Awfar Platform Customers

el-ezaby
elecrostar
hyper 1
alfa market
Panda market
mrsool
khalifa pharmacy
candy. shope
asphalt
bokdoc
lucky
dr assem el manfy
shapenwear
proleaderseg

Cloud Call Center

Awfar Cloud Call Center is ready for set-up
in no time, scalable as per business needs.

More Details

IVR

Automatic Call Distribution (ACD)

Call Recording

Real-Time Analytics Dashboard

Advanced Reporting System

Agent performance KPIs

IVR

Automatic Call Distribution (ACD)

Call Recording

Real-Time Analytics Dashboard

Advanced Reporting System

Agent performance KPIs

Our Awfar Platform Customers
alfa market
Panda market
metro market
el-othaim market
lulu market
awlad ragab
fl-khedma
mrsool
makroona resturant
hyper 1
3elagi

e-Commerce Platform

Integrated with CRM & Inventory Modules
More Details

Shopping cart

Push notifications

Offers & promo-codes

Order status

Shipment GPS tracking

Customer profile

Ready to launch in no time

Customer support chat

Pickup module

Shipment details

 

Shopping cart

Push notifications

Offers & promo-codes

Order status

Shipment GPS tracking

Customer profile

Our Awfar Platform Customers
el-ezaby
dr assem el manfy
el nady
pink elephant

Ready to launch in no time

Customer support chat

Pickup module

Shipment details

Operation Management Platform

One dashboard for all operations
Integrated with CRM & Inventory Modules

More Details

Branches auto-distribution system

Branch management system

Delivery management system

Inventory module

Salesforce team management

Branches auto-distribution system

Branch management system

Delivery management system

Inventory module

Salesforce team management

Our Awfar Platform Customers
el-ezaby
alfa market
Panda market
metro market
el-othaim market
lulu market
awlad ragab
fl-khedma
mrsool
makroona resturant
hyper 1
3elagi
idh
khalifa pharmacy

Customer Relationship management (CRM)

Fully integrated CRM

More Details

Ordering module

Inquiry module

Complain module

Advanced reporting and analytics

Ordering module

Inquiry module

Complain module

Advanced reporting and analytics

Our Awfar Platform Customers
el-ezaby
alfa market
Panda market
metro market
el-othaim market
lulu market
awlad ragab
fl-khedma
mrsool
makroona resturant
hyper 1
3elagi
idh
khalifa pharmacy

The most important commercial fields AWFAR can help you in

Restaurants

E-Shops

Pharmacies

Retail Activities

Analytics laboratories

Real Estate Companies

Our Customers

Contact Sales

Contact us for a detailed demo on our retail platform.
Once you submit the form, one of our representatives will contact you within hours